F.A.Q.

 

Are you certified organic?
Do you use anything artificial?
How hot are your products?
How do you process your produce into jars?
Is your store safe online?

 

Are you certified organic ?

No, but we strive to grow all our produce chemical free.
We use organic potting mix for our chillies, and fertilise with manures and organic based products like Dynamic Lifter.

If we cannot get all the produce we need from our garden, it is sourced locally.
From local growers we trust.
If it’s not good enough for our family, its not good enough for our customers.

 

Do you use anything artificial ?

Absolutely not.

There are no Artificial Colours or Flavours in our products.
None whatsoever.

In fact, it’s easier for us to tell you what we do use, than what we don’t.

  • 100% natural:
    • Vegetables
    • Fruits
    • Herbs
    • Spices
    • Vinegars
    • Oils

And that pretty much covers everything.

No Xanthum Gum, Emulsifiers or Numbers…

 

How hot are your products?

That’s a tough one.
We do try and rate our products heat via a scale (which you can see on our labels).

But it does vary from batch to batch.
Sometimes you get some amazingly hot chillies, so using the same amount for a recipe every time for a batch doesn’t always work.

If it varies quite a bit, and we change the scale on the label to reflect it.
How do you process your produce into jars ?

We follow strict health and safety regulations with all our products.
All our jars are fitted with button lids which ensure that your product has been processed and sealed under pressure correctly.

Following all the Food Safety requirements and laws, we also have a Certified Food Safety Supervisor present at all times.

 

Is your store safe online ?

Yes, all transactions are carried over SSL, same technology you do your Internet banking over.
We also accept Paypal so we never keep your bank account or credit card details on file.

If you prefer to see us in person, follow us on Facebook/Instagram and keep up to date as to which Victorian Farmers Markets we will be at.
You can even try the produce before you buy !